Scope: This information applies to all orders placed through this website, including domestic deliveries within Chinese Mainland and cross-border export orders. Specific solutions depend on destination, volume, weight, and agreed Incoterms.
1 Shipping Methods
We offer the following options based on cargo type and destination:
- Ocean Freight: Ideal for bulk FCL or LCL shipments – most economical.
- Air Freight: Suitable for medium volume or high-value goods – faster transit.
- Rail Freight: A stable overland route connecting China with Europe and Central Asia.
- International Express: Door-to-door service for samples or urgent orders.
| Method | Estimated Transit Time | Best For |
|---|---|---|
| Ocean | 25–45 days | Bulk FCL/LCL |
| Air | 5–12 days | Medium volume, high value |
| Rail | 15–25 days | China–Europe/Central Asia |
| Express | 3–8 days | Samples, urgent orders |
Transit times are estimates only and are not guaranteed. Actual delivery depends on carrier schedules, customs clearance, and other conditions.
2 Dispatch & Lead Time
After order confirmation and receipt of advance payment/deposit, cargo preparation and packing usually take 3–7 business days. The exact sailing/flight/departure date is subject to the carrier's schedule. Delays caused by holidays or force majeure will be communicated promptly.
3 Incoterms & Costs
Freight charges depend on the agreed ICC Incoterms:
• EXW (Ex Works): Buyer bears all costs and risks from our warehouse.
• FOB (Free On Board): We cover costs up to loading at origin port; buyer pays freight.
• CIF (Cost, Insurance & Freight): We pay freight and insurance to destination port.
• DAP (Delivered at Place): We deliver to named place; buyer handles import clearance & duties.
Unless otherwise agreed in writing, quotations default to FOB or EXW. Import duties, customs fees, VAT, and all destination local charges are the buyer's responsibility. We provide standard shipping documents (invoice, packing list, bill of lading) but do not guarantee customs clearance outcomes.
4 Packaging & Insurance
All goods are packed to international standards using pallets, wooden crates, or heavy-duty cartons suitable for long-distance transport. Fragile items receive extra cushioning.
We strongly recommend purchasing cargo insurance, especially for high-value orders. By default, we do not arrange insurance unless requested. Risk of loss or damage during transit follows the agreed Incoterms. Please inform us at order confirmation if you need us to arrange insurance on your behalf.
5 Shipment Tracking
After departure, we will email you the bill of lading number (ocean), air waybill (air), rail waybill, or tracking number (express) along with online tracking links. Updates for some overseas segments may be delayed depending on the local carrier.
6 Prohibited & Restricted Items
We do not ship dangerous goods, weapons, narcotics, protected wildlife products, or items banned by destination countries. Buyers are solely responsible for any penalties, seizures, or losses resulting from misdeclaration of prohibited goods.
7 Delays & Force Majeure
We are not liable for delays, detention, or losses caused by customs inspections, port congestion, natural disasters, epidemics, wars, strikes, carrier capacity adjustments, or other force majeure events. We will assist with communication and documentation to the extent possible.