Privacy Policy

We recognize how important your personal information is to you and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, transfer and protect your personal data when you visit our website and use our services, as well as the rights you hold. This policy applies to all users worldwide, regardless of where you access or place orders.

When you place an order on our website, we collect personal information necessary to complete the transaction, including:

• Identity & Contact Information: Full name, delivery address, email address, contact phone number;
• Payment Information: Card payment data for Visa, Mastercard and other cards is encrypted and processed by third-party payment providers Stripe and PayPal. Domestic online payments within China are handled by licensed payment institutions. We do not store complete card numbers, CVV security codes or other sensitive banking data on our servers; all payment data is retained solely by authorized payment service providers.

The personal information we collect is only used for the following purposes:

• Process and fulfill your orders;
• Arrange cross-border logistics delivery and customs declaration;
• Send you order status updates and delivery notifications;
• Provide after-sales service and support;
• Comply with applicable compliance requirements such as tax records and export control regulations.

We will not sell, rent or share your personal information with third parties for their own commercial marketing without your explicit consent.

To complete cross-border delivery and customs clearance, we only share the minimum necessary delivery information with logistics carriers and customs brokers, who are prohibited from using such data for any other purposes.

This website only uses strictly necessary Cookies to retain cart items, maintain your browsing session and guarantee basic website functionality. We do not deploy tracking Cookies for cross-site behavioral analysis or targeted advertising. You may manage or disable Cookies via your browser settings, though this may affect the availability of certain website functions.

When visiting our site, you may use the pop-up Cookie consent banner to select whether to enable non-essential functional Cookies.

Storage Location: Your personal data is primarily stored on secure servers located in China. We implement reasonable technical and organizational safeguards including encrypted storage, access permission controls and periodic security audits to prevent unauthorized access, leakage, tampering or destruction of your personal information.

International Transfers: As our website supplies goods and delivery services globally, necessary personal information (including recipient name, address, contact number, etc.) will be transferred to logistics service providers, customs declaration systems and relevant agents in your destination country or region to fulfill your delivery order. Such transfers are essential to perform our contractual obligations to you.

Where personal data is transferred from jurisdictions with high data protection standards to regions with different protection levels, we will adopt appropriate safeguards in line with global general data protection standards to ensure your data receives substantially equivalent protection after transfer.

In the event of personal data leakage, unauthorized access or data tampering, we will immediately implement isolation and encryption remedial measures and notify affected users via your registered email with risk prevention guidance.

We will retain your personal information only for the minimum period necessary to achieve the purposes outlined in this policy, unless a longer retention period is required or permitted by applicable laws. Retention standards cover the time required to complete transactions and after-sales support, statutory tax and business record-keeping obligations, and potential dispute resolution needs. Once the retention period expires, we will securely delete or anonymize your data.

Subject to applicable global data protection standards, you may hold the following rights:

• Right of Access: Request a copy of all personal data we hold about you;
• Right to Rectification: Request correction of inaccurate or incomplete personal information;
• Right to Erasure: Request deletion of your personal data under specific circumstances;
• Right to Restriction of Processing: Request us to limit how we process your data;
• Right to Data Portability: Obtain your data in a structured, machine-readable format and transfer it to another service provider;
• Right to Object: Object to our processing of your personal data under certain conditions, including processing for direct marketing;
• Right to Withdraw Consent: You may withdraw any consent you previously provided for data processing at any time; withdrawal shall not affect lawfully conducted processing prior to withdrawal.

To exercise any of the above rights, please email us at [email protected]. We will respond to your request within a reasonable timeframe. We may require identity verification before handling your application in certain cases.

Our website and services are not intended for minors. We will not knowingly collect personal information from individuals who have not reached the local legal age of digital consent. If we become aware we have unintentionally collected such data, we will delete it promptly.

We may revise this Privacy Policy from time to time to reflect changes in business practices, compliance requirements or operations. Material revisions will be posted on this page with an updated effective date, and we may notify you via site announcements or email where necessary. We recommend you review this page regularly for the latest terms.